Subscription, Billing, and Account assistance

General information on your Unusual Whales account and subscription

If you can't find what you're looking for here please email


To log into your account visit

You can create an account at

To send yourself a password recovery email visit


Subscriptions and upgrades can be purchased at
- To upgrade your subscription visit the billing page and purchase your desired upgrade. The unused portion of your previously existing subscription will be applied as a credit towards your next renewal. You can email to have this credit refunded.
- To downgrade your subscription simply cancel your subscription autorenewal via the billing page. A lower tiered subscription can be purchased once the autorenewal has lapsed.
- All sales are final. For more information please refer to the terms of service.
- A trial period is not offered. There is delayed + limited Flow and Flow_Alert data made available for free as a means for prospective users to trial the data and interface.

To cancel your subscription autorenewal visit and select 'End Auto-renewal'
- All subscriptions auto-renew by default. You can end your subscription auto-renewal at any time.
- If you turned your subscription autorenewal OFF but would like it turned back on please email

You can change your payment methods via


To link your Discord account to your Unusual Whales account visit If you've already linked your account but are unable to access the server please select the 'Relink Discord Roles' button to attempt a relink. If this is unsuccessful please email Further Discord setup assistance can be found on this blog post.


Gift subscriptions can be purchased at
- A code will be emailed to the gift recipient. This code can be entered on the check out page prior to payment.